Legal Notice

Effective date: July 10, 2026

This website is owned and operated by Rooted in Meaning (“Rooted in Meaning,” “we,” “us,” or “our”), an online hair-care business located in London, Ontario, Canada.

By visiting rootedinmeaning.com, purchasing a product, or otherwise using this website, you acknowledge this Legal Notice and agree to comply with our applicable Terms of Service and store policies.

1. Business Information

Business name: Rooted in Meaning
Business location: London, Ontario, Canada
Website: rootedinmeaning.com
Email: rootedinmeaning@gmail.com

For privacy and security reasons, our operating address is not published on this page. Customers with an approved return will receive the appropriate return address and shipping instructions privately by email.

Additional business contact information will be provided where required by applicable law.

2. Purpose of Our Products

Rooted in Meaning offers cosmetic hair oils intended for external, personal-care use.

Our products are intended to help condition, soften and enhance the appearance and feel of the hair. They are not intended to diagnose, treat, cure, mitigate or prevent hair loss, scalp disorders, diseases or medical conditions.

Information appearing on this website—including product descriptions, ingredient information, application suggestions, articles, social-media content and customer reviews—is provided for general informational and cosmetic purposes only.

Nothing on this website constitutes medical advice or replaces advice from a qualified healthcare professional. Individual experiences and results may vary.

3. Product Use and Safety

Customers are responsible for reading the complete ingredient list and product instructions before use.

Before using a product regularly, apply a small amount to a limited area to perform a patch test. Discontinue use if irritation, redness, itching, burning, swelling or another unwanted reaction occurs.

Our products are for external use only. Do not ingest them. Avoid contact with the eyes. If contact occurs, rinse thoroughly with clean water. Keep products out of reach of children and pets.

Do not use a product if you know or suspect that you are allergic or sensitive to one of its ingredients.

Customers who are pregnant, nursing, receiving medical treatment, managing allergies or skin conditions, or uncertain about whether a product is suitable for them should consult an appropriate healthcare professional before use.

4. Allergies and Sensitivities

Although ingredients are disclosed on the applicable product page and packaging, sensitivities differ from person to person. The use of natural, botanical or plant-derived ingredients does not guarantee that a product will be suitable for everyone.

Rooted in Meaning cannot guarantee that a customer will not experience an individual sensitivity or allergic reaction.

Nothing in this Legal Notice excludes liability or removes consumer rights that cannot lawfully be excluded under applicable legislation.

5. Accuracy of Information

We make reasonable efforts to ensure that product descriptions, ingredients, prices, photographs, availability and other website information are accurate and current.

However, minor variations may occur in the colour, scent, texture, appearance, packaging or presentation of a product. Lighting, photography and screen settings may also affect how products and colours appear online.

We reserve the right to correct typographical errors, inaccuracies or omissions and to update information where permitted by law.

If information relating to an order is materially incorrect, we will address the matter in accordance with applicable law and our store policies.

6. Ingredients and Product Changes

The ingredients for each product are displayed on its product page and packaging. Customers should always review the ingredient information supplied with the product before use.

We may improve or modify product formulations, packaging, labels or presentation. When a formulation changes, the applicable ingredient information will be updated as required.

The ingredient list appearing on the product packaging should be treated as the most current ingredient information for the product received.

7. Orders and Availability

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right to refuse, limit or cancel an order where reasonably necessary, including in cases involving:

• Incorrect pricing or product information;

• Product unavailability;

• Suspected fraud or unauthorized transactions;

• Orders that appear to be intended for unauthorized resale;

• Delivery restrictions; or

• Violations of our website terms or store policies.

When an order is cancelled after payment has been processed, the applicable amount will be refunded to the original payment method.

8. Returns and Refunds

Customers must contact rootedinmeaning@gmail.com before returning a product.

Do not send a product back without prior authorization. When a return is approved, the customer will receive the return address and applicable shipping instructions privately by email.

Unless otherwise stated in our Refund Policy, products must be unused, unopened, in their original packaging and have their original safety seal intact to qualify for a voluntary return.

Opened or used hair oils cannot ordinarily be returned for change-of-mind reasons due to hygiene and product-safety considerations.

Different procedures may apply when a product arrives damaged, defective or incorrect. Customers should review our complete Refund Policy for eligibility requirements, deadlines, exclusions and instructions.

This section does not limit any mandatory rights or remedies available under applicable consumer-protection laws.

9. Customer Reviews and Testimonials

Customer reviews, testimonials, photographs and other customer-submitted materials represent the personal experiences and opinions of the individuals who submitted them.

Testimonials do not guarantee that another customer will experience the same results and should not be interpreted as medical or professional advice.

We may moderate, decline or remove content that is unlawful, misleading, abusive, unrelated to the product, contains prohibited claims or otherwise violates our policies.

10. Intellectual Property

Unless otherwise stated, the content of this website—including the Rooted in Meaning name, logo, brand elements, product names, written content, photographs, graphics, artwork, packaging designs and website presentation—is owned by or licensed to Rooted in Meaning.

Website content may be accessed for personal and non-commercial shopping purposes only.

No content may be copied, reproduced, modified, republished, distributed, sold, commercially exploited or used to create derivative works without prior written authorization from Rooted in Meaning, except where permitted by law.

11. Acceptable Website Use

You must not use this website:

• For an unlawful or fraudulent purpose;

• To interfere with the website’s security or operation;

• To introduce viruses, malicious code or harmful technology;

• To collect information about other users without authorization;

• To impersonate another person or organization; or

• To infringe our rights or the rights of another party.

Access may be suspended or terminated when misuse is reasonably suspected.

12. Third-Party Platforms and Links

Our store is hosted through Shopify and may rely on third parties for services such as payment processing, website functionality, analytics, shipping and social-media integration.

Links to third-party websites may also appear on our website. Rooted in Meaning does not control every third-party platform and is not responsible for its independent content, security, availability, privacy practices or terms.

Use of third-party services may be governed by the third party’s own policies.

13. Website Availability

We aim to keep the website available and operating properly, but uninterrupted or error-free access cannot be guaranteed.

The website may become temporarily unavailable because of maintenance, technical issues, internet interruptions, cybersecurity concerns, third-party service failures or circumstances outside our reasonable control.

14. Limitation of Liability

To the fullest extent permitted by applicable law, Rooted in Meaning will not be responsible for indirect, incidental, special, consequential or punitive damages arising solely from access to or use of this website.

Rooted in Meaning is not responsible for loss or damage resulting from product misuse, failure to follow directions, improper storage, unauthorized alteration or use despite a known allergy or sensitivity.

Nothing in this Legal Notice excludes or limits liability that cannot legally be excluded or restricted.

15. Consumer Rights

This Legal Notice and our store policies do not remove or reduce any mandatory consumer rights available under the laws of Ontario or Canada.

Where a provision of this notice conflicts with a mandatory legal requirement, the mandatory legal requirement will apply.

16. Governing Law

This Legal Notice is governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Subject to any mandatory consumer-protection rights, matters connected with this website or Legal Notice will be determined by the courts having jurisdiction in Ontario, Canada.

17. Changes to This Notice

We may revise this Legal Notice to reflect changes to our products, business practices, website, policies or legal obligations.

The current version will be posted on this page with its updated effective date. Continued use of the website after a revision constitutes acceptance of the updated notice to the extent permitted by law.

18. Contact Us

Questions about this Legal Notice, our products or an order may be directed to:

Rooted in Meaning
London, Ontario, Canada
Email: rootedinmeaning@gmail.com
Website: rootedinmeaning.com